Shipping policy
🌸 Bloomment Shipping Policy
Last updated: July 2026
At Bloomment, every order is carefully prepared with love and attention to detail. As a family-run business, we take pride in ensuring your order arrives safely, beautifully packaged, and fully trackable from dispatch to delivery.
We currently ship within the United Kingdom, selected countries across the European Union, and the United States & Canada.
📦 Order Processing
Orders are usually processed within 1–3 business days before dispatch.
Orders placed before 1:00pm (Monday to Friday) are often dispatched sooner. However, during busy periods, processing may take up to 3 business days.
Business days exclude weekends and UK Bank Holidays.
Once your order has been dispatched, you will receive a shipping confirmation email together with your tracking information.
Please note that all delivery estimates begin after your order has been dispatched.
🇬🇧 United Kingdom
Free UK Tracked Delivery
- FREE on orders over £15
- Estimated delivery: 2–4 working days
UK Tracked Delivery
- £2.99 on orders under £15
- Estimated delivery: 2–4 working days
All UK orders include tracking.
🇪🇺 European Union
All European Union orders are shipped using Tracked International Delivery.
| Order Weight | Shipping Fee | Estimated Delivery |
|---|---|---|
| 1–300g | £13.99 | 5–10 working days |
| 301–500g | £16.49 | 5–10 working days |
| 501–1000g | £17.99 | 5–10 working days |
Tracking is included with every EU order.
🇺🇸🇨🇦 United States & Canada
All orders to the United States and Canada are shipped using Tracked International Delivery.
| Order Weight | Shipping Fee | Estimated Delivery |
|---|---|---|
| 1–300g | £17.49 | 7–15 working days |
| 301–600g | £20.99 | 7–15 working days |
| 601–1000g | £25.99 | 7–15 working days |
Tracking is included with every order.
🚚 Estimated Delivery Times
| Destination | Processing | Delivery | Estimated Total |
|---|---|---|---|
| United Kingdom | 1–3 business days | 2–4 working days | 3–7 working days |
| European Union | 1–3 business days | 5–10 working days | 6–13 working days |
| United States & Canada | 1–3 business days | 7–15 working days | 8–18 working days |
Delivery times are estimates only and may occasionally vary due to customs clearance, severe weather, peak shopping periods, industrial action, or other courier-related delays.
Bloomment cannot guarantee delivery dates and is unable to refund shipping charges for delays caused by customs clearance, severe weather, industrial action, or other circumstances beyond our control.
If you have any questions about your shipment, please feel free to contact us.
🔎 Order Tracking
Every Bloomment order includes a tracking number.
Your tracking details will be sent by email once your parcel has been dispatched.
If you cannot find your dispatch email, please check your Spam or Junk folder before contacting us.
↪️ Returns Due to Failed Delivery
If a parcel is returned to Bloomment because the delivery address provided was incorrect, incomplete, or the parcel was unclaimed, additional shipping charges may apply if you request the order to be resent.
🌍 Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, GST, sales tax, or other local charges determined by the destination country.
These charges are not included in your order total and are the responsibility of the recipient.
Bloomment is not responsible for delays caused by customs clearance or local postal services.
📍 Shipping Address
Please ensure your shipping address is correct before placing your order.
Bloomment cannot accept responsibility for parcels that are delayed, lost, or delivered to an incorrect address due to inaccurate or incomplete information provided at checkout.
If you notice an error after placing your order, please contact us as soon as possible. We'll do our very best to update your address before your parcel is dispatched.
📦 Lost or Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us.
We'll happily work with the courier to investigate your shipment and keep you updated throughout the process.
During peak seasons (such as Christmas, Black Friday, or other busy periods), delivery may take a few extra business days. Please allow this additional time before reporting your parcel as lost.
💕 Packed with Care
Every Bloomment order is carefully packed by our family with love, care, and attention to detail.
From the moment you place your order to the day it arrives, we want every delivery to feel like a little moment of joy.
Thank you for supporting our family-run business.
📧 Contact Us
If you have any questions regarding your order or delivery, we're always happy to help.
Email: info@bloomment.co.uk
Please include your order number whenever possible so we can assist you more quickly.
We aim to respond to all enquiries within 1–3 business days.